Shipping policy

Please carefully read Black Cat Fiction’s Shipping Policy before making a purchase

 

Shipping

  • Orders are processed and shipped from Canada.

  • Shipping fees are calculated at checkout and are non-refundable.

  • Please allow 2–5 business days for order processing before shipment. Delivery times vary by destination and carrier.

Lost Orders

  • Product refunds are given for lost packages, but shipping fees are non-refundable

Duties, Taxes & Brokerage Fees

  • International customers (including those in the United States) may be required to pay additional import duties, taxes, or brokerage fees upon delivery.

  • These charges are set and collected by your local customs authority or shipping carrier, and are not controlled by us.

  • Recent U.S. trade policy changes (introduced under the Trump administration) have resulted in increased fees on imported goods, including books and merchandise. While we understand these costs can be frustrating, they are government-imposed and outside of our control.

  • If you refuse a package due to unpaid duties or fees, the cost of return shipping will be deducted from your refund.